Last Updated: April 17, 2025 Scope: This Privacy Policy applies to your use of [ClyoXVPN] ("the App"). Please read and understand the following content before using the App.
1. Information We Collect
1.1 Device Information
•Apple Device ID: Used to uniquely identify your device for authentication, login management, and fraud prevention.
•IP Address: Collected to prevent fraudulent payments.
1.2 Login Information
We provide the following login methods and collect relevant information:
•Apple Device ID Login: We identify your device via the Apple Device ID, allowing password-free login. This ID is used to create and manage your user account and ensure service security.
•Email Registration: If you register using an email address, we collect your email, encrypted password, and login IP address to help prevent fraud.
1.3 Payment Information
•Transaction Info: We collaborate with third-party payment providers and may collect transaction-related data such as order numbers and payment timestamps. We do not store your credit card or bank details.
2. How We Use Your Information
We collect your personal data for the following purposes:
•Account Creation & Management: For registration, login, authentication, and account management within the App.
•Service Delivery: To provide VPN, encryption, ad-blocking, and internet access functionalities.
•Payment Processing: To manage purchases and payment verification.
•Security: To protect your account and detect fraud by logging IP addresses and activities.
•Service Optimization: To improve our services through behavioral data analysis.
3. Data Security & Storage
We take your data security seriously and adopt appropriate technical and administrative measures to protect it from unauthorized access, use, or disclosure. All data is stored securely, and sensitive data (like passwords) is encrypted.
Despite our efforts, data transmission over the internet cannot be guaranteed 100% secure. We are not responsible for any breaches or losses due to such vulnerabilities.
4. Information Sharing & Third Parties
We may share your data with:
•Payment Platforms: For payment processing, we share necessary data (e.g., order numbers, status).
•Openinstall SDK: To analyze user behavior and optimize marketing efforts. Openinstall may collect device info, IP, installation source, etc. Refer to Openinstall's privacy policy for details.
We do not sell or use your data for advertising without your explicit consent.
5. Your Rights
You have the following rights:
•Access & Update: You may view and edit your personal information at any time.
•Right to Deletion: You may request us to delete your account and associated data.
•Withdraw Consent: You may revoke your consent to data processing, which may limit your access to some features.
To exercise these rights, please contact us.
6. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be communicated via in-app notifications or changelogs. Continued use of the App after updates means you accept the changes.
By using this application or the services provided, you declare and warrant that:
•You are not a resident of Mainland China, Belarus, Iran, Iraq, Oman, Russia, Turkey, Uganda, the United Arab Emirates, Venezuela, North Korea, Syria, Turkmenistan, or Egypt; and
•Your access to and use of this application and its services are lawful.
ClyoXVPN is committed to protecting user privacy worldwide. Our current practices demonstrate minimal data collection while ensuring users maintain control over their personal data. The EU's General Data Protection Regulation (GDPR) requires us to outline these practices to EU users in specific ways.
In accordance with GDPR, we collect and process personal data as outlined in this privacy policy based on one of the following legal grounds:
To fulfill our contractual obligations, including:
•Providing requested services to subscribers
•Managing subscriptions and processing payments for our services
•Offering customer support
For legitimate business interests, including:
•Improving the quality, reliability and effectiveness of our services
•Communicating with customers to provide service-related information and request feedback
With user consent, which may be withdrawn at any time.
9.For California Users
Pursuant to the Shine the Light Act (California Civil Code §1798.83), California residents may request information regarding disclosure of personal data to third parties for direct marketing purposes. We do not disclose any such data to third parties for direct marketing purposes. However, California residents who wish to make a request (once per calendar year) may contact us as specified in Section 16.
The following rights (subject to certain exemptions and derogations) apply to individuals covered by the California Consumer Privacy Act ("CCPA"):
•You have the right to know what personal data we collect about you and how it is used and shared.
•You have the right to request deletion of your personal data. Please note that such deletion may result in our inability to continue providing services to you.
•You have the right to opt-out of the sale of your personal data. However, you need not exercise this right as SetonVPN does not sell any data to third parties.
•You have the right not to be discriminated against for exercising these rights or other rights under CCPA.
•You have the right to withdraw consent for processing at any time.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, contact us:
📧 Email: [email protected]
🏢 Company Name: XIONGYING NETWORK TECHNOLOGY SDN. BHD
📍 Address: LEVEL 29.04 OF LEVEL 29, MID ZONE, EXCHANGE 106, LINGKARAN TRX, TUN RAZAK EXCHANGE (TRX), 55188 KUALA LUMPUR W.P. KUALA LUMPUR MALAYSIA
11. Apple Disclaimer
•Apple Disclaimer: We are solely responsible for providing this product and services. Apple bears no responsibility for services provided through the App.
•Apple Privacy: Information collected by the App is not controlled by Apple and is not subject to Apple’s privacy policy. For Apple-related privacy concerns, please contact Apple directly.